FAQs and terms

Do I need exact numbers to make a booking?

Not at all. We understand how difficult it is to get a definitive group size in the early stages. We can reserve a ritual date on your estimates. It’s always best to book for more and reduce numbers if people drop out. We will need to confirm final numbers 30 days prior to your ritual.

Can you come to us?

Yes, absolutely. I can come to your accommodation, workplace or house. Just add $70 per hour of travel outside of Byron Bay. I do require a space big enough where you can all lie down comfortably. You can also choose to come to my Light Witch craft house in Old Bangalow Road, Byron Bay that can host up to 8 people.

How do I book?

Once you have made an enquiry online, our Light Witch will get in touch with you to discuss the finer details and tailor this incredible ritual to your needs. When you are happy with your ritual, a $99 deposit is required to hold your booking and we will come back to you a few days later once everything is confirmed for an additional 40% deposit. 30 days prior to your event you will need to make sure at this stage your numbers are confirmed. Once booking deposits are paid, these are non-refundable.

What time does the ritual start?

This depends on your group needs. You may prefer the ritual in the morning from 10am or you may like an afternoon from 3pm. Your Light Witch will always work with you to find a time that suites. It’s best to try and book as early as possible to ensure you receive the best and most suitable time-slot.

Do I have to have the ritual on a set day?

You can have your ritual on any day of the week.

When does the ritual have to be booked and paid for?

The sooner you book, the better availability you will have. We require payment in full 30 days prior to your event. If you are booking something last minute, we will negotiate payment with you.

What about your cancellation policy?

We like to be upfront about our cancellation policy. Its important to remember that all booking deposits are non-refundable. Refunds are subject to fees and charges. If you cancel your event with more then 21 days notice you will, unfortunately, lose your deposit plus 20% of the total booking cost. If you cancel your event within 21 days of your event start date an additional fee of 30% of the total price is charged as well as any additional charges incurred by us as a result of cancellation. In some circumstances, bookings will incur a cancellation fee of up to 100% of the cost of the booking.

Do you have a minimum number?

No, your Light Witch can cater from 1 person and up to 20 people, which is why we charge a per person rate, after the flat moon ritual rate.

How do I pay?

We offer several ways for you to pay for your event. Payment through our online account is simple, please note that if paying by credit card a 1.99% charge will be added to the price of your package. If you prefer to pay through a bank funds transfer we will supply you with our account details. Lastly if you prefer a personal touch, please give us a call and you can pay by credit card over the phone.

I’ve made my initial deposit. What happens next?

Once your deposit has been paid, you will receive a confirmation email with an outline of the ritual, Light Witch contact details and timing of your ritual. From here you can share this with your group. You should then start collecting funds from your group, as final payment is due 30 days prior to your event. We will start to send you payment reminders 60 days prior to your event, so you can pay earlier if you prefer.

What happens if my group number changes?

No problems! You don’t need to confirm your final numbers until 30 days prior to your event. We can send you a revised quote based on your new group size prior to your final payment. It’s important to remember that once final payment is made if people are unable to attend the event for any reason we are unable to process a refund to individuals.